ILLUSTRATIVE EXAMPLE
Product Passport
iPhone 15 Pro
- ✓Product details
- ✓Serial number
- ✓Purchase receipt
- ✓Warranty
- ✓Manuals
- ✓Repair history
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Create Digital Passports at checkout for electronics, appliances and consumer products. Give customers one place for receipts, warranty, repairs, manuals and ownership records.
One lasting place can keep ownership essentials easier to find.
Easy access to receipts, manuals and warranty can reduce routine questions.
Reconnect through repair, care and resale services.
Support Passport creation from checkout and internal workflows through configured integrations.
A structured identity and history for every physical asset.
Keep receipts, certificates and evidence organised in one place.
Records that identify which business added an important event; verification status appears only when applicable.
Preserve the asset's continuity across owners and milestones.
Retail Passport claims and temporary asset handovers use separate workflows, each with its own acceptance step.
Prepare a buyer-ready view using only information selected for sharing.
Connect the physical asset to the right Passport experience.
Choose exactly what remains private and what can be shared.
Explore configured connections between Passport workflows and the systems your team already uses.
Prepare and review a Business transfer request. This does not automatically change legal ownership.
Keep operational documents attached to the right asset.
Create an item record or import a supported retail sales file.
Attach the sale documents and the available warranty information.
Use the retail claim flow so the customer can accept the prepared Passport.
Businesses can append service, repair, inspection, warranty and other important records to an object's Passport. IDee shows who supplied the record; it does not imply independent third-party certification.
Sharing selected records, temporary custody and ownership transfer are different actions. Use the workflow that matches your task. Business sale requests prepare a transfer; they do not complete payment or automatically change legal ownership.
Connections are scoped through custom implementation. No integration is presented as live until it has been configured and tested for your workspace.
Support Passport creation from completed sales through a configured integration.
Can be configured to connect customer and asset records.
Can be configured to sync repair, maintenance and inspection events.
Plan an integration around your existing infrastructure.